Terms & Conditions

Scheduling an appointment with Marie Thouin signifies your agreement to her Privacy Policies (see www.mariethouin.com/privacy-policy) and Client's Agreement below:

CLIENT'S AGREEMENT

This Agreement is entered into by and between Marie Thouin and the client, whereby Marie Thouin (Coach) agrees to provide coaching services for the client. Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal potential. Coaching is designed to facilitate the creation/development of personal goals and to develop and carry out a strategy/plan for achieving those goals.

1) Coach-Client Relationship

A. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not psychological or psychiatric therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

B. Client acknowledges that coaching is a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate principles into those areas and implementing choices is exclusively the Client’s responsibility.

C. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that it is the Client’s exclusive responsibility to seek independent professional psychological guidance if needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

2) Schedule and Fees: Payment is due at the time of the session..

3) Cancellation: If the client wishes to cancel an appointment, they agree to give 48 hours’ notice of the cancellation, otherwise they will be responsible for the full cost of the session.

4) Failure to show up/late arrival to appointments: The Client agrees to notify the Coach regarding their late arrival. With no notification, the Coach agrees wait 10 minutes after the start of the scheduled appointment after which the Coach will consider the session to be forfeited by the Client with no further obligation on the Coach’s part to be present. In any case, regardless of when the session begins because of notified lateness on your part, the appointment will conclude as originally scheduled.

5) Confidentiality: This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others. The Client also acknowledges their continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

6) According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.

7) Termination: Either the Client or the Coach may terminate this Agreement at any time. Upon termination, the Client will be responsible for payment for all coaching services provided through the effective date of termination. Any sessions already used will be charged at the Coach's then-current individual session rate, regardless of any package discount received. A cancellation fee of $100 will apply. Any remaining unused sessions that are within the applicable expiration period will be refunded, less the value of sessions used and the cancellation fee.

8) Expiration: All sessions and packages expire six (6) months from the date of purchase. Unused sessions that remain after the expiration date are forfeited, and no refunds will be issued for expired sessions or packages.

9) Limited Liability: Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

10) Entire Agreement: This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

11) Dispute Resolution: If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up 60 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

12) Severability: If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

13) Waiver: The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel compliance with every provision of this Agreement.

14) Applicable Law: This Agreement shall be governed and construed in accordance with the laws of the State of California, without giving effect to any conflicts of laws provisions.

15) Binding Effect: This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

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